Returns & Exchanges

At Small World Coffee, we want you to love every sip and every bean. If you are not completely satisfied with your purchase, please contact us within 14 days for a replacement or a full refund.

1

Contact Customer Support

Send an email to our support team with your order number and the reason for your return or exchange request.

2

Receive Authorization

Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.

3

Package Your Item

Securely pack the unused coffee gear or unopened coffee bags in their original packaging to ensure they are not damaged during transit.

4

Drop Off and Refund

Drop the package at any authorized shipping location; once we receive and inspect the items, we will issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing